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Privacy Policy
This Privacy Policy is effective from [Date].
This Privacy Policy aims to inform you how we collect and process your personal data.
In this Privacy Policy, "we" refers to [GTSJ LIMITED]. We are the primary data controller of this website, and our registered office is located at [RM 91, 1/F, BLK 2 CAMELPAINT
BLDG 62 HOI YUEN RD KWUN TONG
HONG KONG].
Please be sure to read this Privacy Policy and any other privacy statements or fair processing statements that we may provide in specific circumstances regarding the collection or processing of your personal data so that you fully understand how and why we use your data. This Privacy Policy is supplementary to other statements and is not intended to supersede them.
We may modify this Privacy Policy at any time by posting revised terms here. All revised terms will automatically become effective 30 days after posting. We will notify you by email of any material changes to this Privacy Policy and the reasons for them.
We respect the privacy rights of our visitors and recognize the importance of protecting the information we collect about them. This Privacy Policy explains how we collect, store, and use the personal information you provide to us.
If you are under 18 years of age, you must inform your parent or guardian of our privacy policy and obtain their consent before registering, subscribing, or placing an order.
What personal data do we collect and how?
We only collect and process data necessary to provide you with the services we offer. When you browse or shop, we collect the following data:
We process personal data necessary for completion and shipping, including your name, billing address, shipping address, payment information, mobile phone number, telephone number, and email address. We collect your email address to send you order confirmation information; we collect your telephone number to contact you if there are any issues with your order.
We collect your email address when you sign up for our free or discounted trial subscription.
If you register for our account, we collect your name, email address, password, country, and IP address.
When you contact our customer service team, we may collect additional data to help us resolve issues related to your order, shipping, payment, or any other related matters.
We collect and process your browsing data on the website, including the pages you visit and how you interact with those pages. If you have a registered account, we collect browsing data for specific areas of the website you visit. If you are our customer, or if you have consented to us collecting and processing your personal data, we may collect and process your personal data for marketing purposes.
If you provide us with data about other people—for example, if you purchase a product to give to a friend or as a gift—we will collect and process the personal data necessary to complete the transaction, such as your friend's name, delivery address, and other contact information. If you receive a gift, we will process your data only to fulfill the gift request and our contractual obligations.
When you call our customer service team, your call will be recorded for training and fraud prevention.
About Cookies? What are Cookies?
We use cookies to collect information about your use of our online services. Cookies are small files we send to your computer or other device so that we can visit our websites in the future. Cookies help us remember your identity and other information you visit. They help us display information on the website in a way that matches your interests. Most major websites use cookies.
How Will We Use Your Personal Data?
Whenever you provide us with your personal information, we will use that information for the purposes specified in applicable privacy laws, this policy, the data entry form you complete, any applicable terms and conditions, and the page or email linking to the data entry form.
When you use our services: Your information will primarily be used to provide you with the products, services, or information you request and to offer you a personalized shopping experience. We will retain the information you provide and may use it for a variety of purposes, including: (i) accounting, billing, reporting, and auditing; (ii) credit checks or screening; (iii) identity verification and authentication; (iv) verification and screening of credit cards, debit cards, or other payment cards; (v) debt collection; (vi) for security, safety, health, training, administrative, and legal purposes; (vii) data matching and deduplication, statistical and market analysis, and marketing information; (viii) advertising and marketing for ourselves, our group, and third parties; (ix) system development, testing, and maintenance; (x) research, surveys, and development; (xi) customer surveys; (xii) customer service and to help us handle any future business dealings with you, such as through [unclear - possibly a platform or service].
identifying your requirements and preferences; (xiii) where required by law or in connection with legal proceeding or disputes; and (iv) any other uses set out in the terms and conditions for use of our services. For these purposes we may disclose your information to one or more of the other organizations listed in the section called “who we share your personal information with”.
Saved payment card details will only be shared with our payment partner and not with any other third parties and will only be used to process your order, using our payment partner's systems.
We may also use your personal information to send you marketing updates, as detailed in the next section if you subscribe to us.
Tracking how our online services are used: We collect, and use third parties to collect and share with us, information from visitors to our online services and analyze it to build up a picture of how people use our websites. This helps us improve the services we offer. We may also give anonymous statistics about visitors to other, reputable organizations, but the information we provide will not include details that would allow these organizations to identify you.
Testimonials: If you give us feedback, we may use it to improve our services and we may publish it online or offline to promote our business and our services. We will ask for your permission before we publish it.
Comments and reviews submitted to our online services: If you wish to submit a comment or feedback on a merchandise featured on our services, we may (but are not obliged to) publish your comment online to promote our business and our services. We will collect your name or username which will be displayed next to your comment, which will be published.
Mobile services: When you request our mobile services, we may keep your mobile phone number, the make and model of your phone, the operating system used by your phone and details of your network operator, and we will link a unique identifier to your mobile phone number. We’ll store your device language, country, We need this information in order to provide the features and services enabled through our mobile services and to administer our mobile service.
Social networks: If you follow us or interact with us on any of our pages on third party social media platforms, such as Instagram, Facebook, Twitter, Pinterest and Google+, information you provide will be subject to the third party’s privacy policy, as well as this privacy policy.
Customer surveys: Every now and again, we may ask you for your opinion on our services and the products you have purchased through our services. When we do research or surveys, we may use cookies and may combine the information collected by those cookies with your answers.
WHO WE WILL SHARE YOUR PERSONAL INFORMATION WITH?
We will share your information with other companies in our Group, who may use it for their own business purposes, as set out in their privacy policy. These purposes may include financial reporting and analysis, strategic planning, the development of customer segmentation and metrics to provide a consistent view of our customer base, research and analytics, to help us source the right products in future and make better product recommendations, more effective targeting of our marketing campaigns, the creation of inspiring content and editorial features, the development of new products and collaboration opportunities with designer brands. It will also be used to provide more tailored marketing by phone, post, email, SMS or any other means (electronic or otherwise) and you expressly agree to such use.
From time to time, we may engage third party business partners to provide information about you or to collect personal information on our behalf. We may also share or match your data with third party business agencies to provide you with the products, services or information you ask for or for interest-based advertising. fraud prevention agencies, which may keep a record of that information; (iv) research students, universities and other research and development organizations; (v) regulatory bodies, government and enforcement agencies, such as the police.
Every now and again, we receive requests for information from government departments, the police and other enforcement agencies. If this happens, and there is a proper legal basis for providing your personal information, we will provide it to the organization asking for it.
We collate information about site traffic, sales, wish lists, and other commercial information which we may pass onto third parties, but this information does not include any details which can identify you personally.
WHERE WE PROCESS YOUR PERSONAL INFORMATION?
When we use your information as described in this policy, this may involve sending your information outside the European Economic Area (EEA). When we do this, we make sure that appropriate steps are taken to protect your personal information and your rights. By providing us with your personal information, you agree that we may transfer, store and process your information outside the EEA. Governments in certain countries such as the USA have broad powers to access data for security, crime prevention and detection and law enforcement purposes.
MARKETING OPT-IN AND OPT-OUT PROVISION
We offer you the chance to receive news which, depending on your preferences, we will discuss them with you by phone or send them to you via email, SMS and/or direct mail. These may include alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions. You can opt-out of receiving these updates, if you wish.
You have the right to ask us not to use your personal information for marketing. At all times, we will offer you the opportunity to unsubscribe from any service or update to which you have subscribed, if you change your mind. Whenever you receive marketing from us, we will tell you how to unsubscribe. To opt out of direct mail, please contact our Customer Service team on
SAFEGUARDING YOUR PERSONAL INFORMATION
We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided to us. We have put in place technology and security policies which are designed to protect the personal information we hold about you. We also follow the security procedures that applicable privacy laws require. These cover storing, using and releasing any information you have provided and, as well as measures designed to prevent unauthorized access or use. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorized use.
WHY DO WE LINK TO OTHER WEBSITES?
Our online services contain hyperlinks to websites that are owned and operated by other organizations, such as PayPal, Stripe etc. These websites have their own privacy and cookie policies, and we urge you to read them. They control how your personal information is used when you give it to these other organizations or they collect it with cookies. We do not approve any other websites and we are not responsible for any information, material, products or services that are on or accessible through those websites or for the privacy practices of websites run by other organizations. If you use these other websites you do so at your own risk.
COMPLAINTS
We may update this privacy policy from time to time so you may want to check it each time you give us personal information or use our website.